Cancellation Policy

Cancellation Policy

For standard products only; custom orders excluded: 

— Orders can be canceled for a full refund before they are shipped.
— Cancellations are not accepted after an order has shipped.

For made-to-order products:
— Within 12 hours of placing the order: can accept the cancellation and get the full refund / accept the modification without extra charge.
— More than 12 hours after placing the order: a 25% fee of the product price will apply.
— Order has been shipped: Unable to support cancellations.